Microsoft Store Reviews and Complaints

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Microsoft Store Reviews

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  • I want my Xbox one!



    I have recently ordered an xbox one from MS Store online on the 8th of November. The package was delivered to the wrong address, then sent to another address. I was contacted by UPS escalations department and advised that they had found it and would be collecting and redelivering to myself. Great, so ive waited. No xbox one, I have contacted UPS this morning to be told by them that they had the parcel and tried to deliver it to an address but there was nobody home to sign for it......It wasnt even my address. I was then told that it was returned to the depot and has since been lost?! I... More...
    (Delivery Services)
    gayle2112's Picture   gayle2112    0 Comments   Comments
  • Terrible Microsoft Store Online Shopping Experience



    MS Store had a shopping event at midnight. Got online at the Microsoft Store, logged in, chose the three items I was interested in, put them in my cart, went to check out, verified my order, received an order number, selected payment method, placed order and was met with a "technical difficulties, please contact a Service Representative" error. Called the number and was on hold for 30-40 minutes. Spoke with rep who asked if I was trying to purchase something! Told her yes, she had me verify my information including last 4 digits of my card. Spent the next hour as she tried to get... More...
    (Holiday shopping reviews)
    momodoro's Picture   momodoro    0 Comments   Comments

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